E-Mission to Islam — Global Radio Outreach

Boosting Global Engagement for 10,000+ Monthly Visitors

Time

February - April 2025
(8 weeks)

Tools

Figma

My Role

Product Designer

HIGHLIGHTS

Boosted user engagement

Potentially increase user engagement across 10K+ monthly visitors by interactive visuals

Built global
trust

Helps users across 189 countries feel connected and better understand their impact

PROBLEM SPACE

Firstly, I ran an UX audit and found that

Donors, partners, and new visitors found it difficult to navigate the website because of its outdated design, weak visual storytelling, and unclear user journeys. This led to lower engagement and higher bounce rates, particularly among donors, who struggled to see and feel the impact of their contributions.

Donors, partners, and new visitors found it difficult to navigate the website because of its outdated design, weak visual storytelling, and unclear user journeys. This led to lower engagement and higher bounce rates, particularly among donors, who struggled to see and feel the impact of their contributions.

Donors, partners, and new visitors found it difficult to navigate the website because of its outdated design, weak visual storytelling, and unclear user journeys. This led to lower engagement and higher bounce rates, particularly among donors, who struggled to see and feel the impact of their contributions.

BREAK DOWN OF CURRENT EXPERIENCE

SOLUTION - OUTCOME

CURRENT EXPERIENCE

AFTER REDESIGN

Static text and basic counters

Outdated layout with minimal visual storytelling

Limited engagement, no compelling entry points

OVERVIEW

GRO's Mission

🌍 Gospel Has No Borders

Imagine reaching millions in remote corners of the world. People who may have never heard the Gospel before
Imagine reaching millions in remote corners of the world. People who may have never heard the Gospel before

GRO brings hope to the farthest reaches of the globe, with every story shared making an eternal difference

No Borders, No Barries

GRO brings the message of hope in native languages directly to those who want to learn about Gospel through resources such as

Internet radio stations from various countries & languages

10 blogs/articles from various languages and still growing…

E-Mission to Islam

A Click that Echoes Across Continents

E-Mission to Islam is GRO’s main digital platform that shows how the Gospel is reaching audiences through internet radio, blogs, and outreach tools

WHAT ARE ITS PURPOSES ?

Showcase Gospel Impact

Tracks salvations, discipleship, and outreach metrics in real time to reveal how the Gospel is spreading in unreached regions.

Inspire Donor Confidence

Helps donors see exactly how their contributions are making a difference

Support Informed Giving

Allows supporters to choose where and how to give, based on data and personal passion

WHO DO WE DESIGN FOR ?

Our Partners

Need regular updates and shareable impact data to stay connected and communicate GRO’s mission to their networks

GRO's Team

Need centralized tools and data for planning, strategizing, and storytelling

Supporters & Visitors

Need a simple donation process and clear evidence of how their contributions change lives

RESEARCH

GRO's Mission

🌍 Gospel Has No Borders

🌍 Gospel Has No Borders

🌍 Gospel Has No Borders

Imagine reaching millions in remote corners of the world. People who may have never heard the Gospel before
Imagine reaching millions in remote corners of the world. People who may have never heard the Gospel before
Imagine reaching millions in remote corners of the world. People who may have never heard the Gospel before

GRO brings hope to the farthest reaches of the globe, with every story shared making an eternal difference

No Borders, No Barries

GRO brings the message of hope in native languages directly to those who want to learn about Gospel through resources such as

Internet radio stations from various countries & languages

10 blogs/articles from various languages and still growing…

E-Mission to Islam

A Click that Echoes Across Continents

E-Mission to Islam is GRO’s main digital platform that shows how the Gospel is reaching audiences through internet radio, blogs, and outreach tools

WHAT ARE ITS PURPOSES ?

Showcase Gospel Impact

Tracks salvations, discipleship, and outreach metrics in real time to reveal how the Gospel is spreading in unreached regions.

Inspire Donor Confidence

Helps donors see exactly how their contributions are making a difference

Support Informed Giving

Allows supporters to choose where and how to give, based on data and personal passion

WHO DO WE DESIGN FOR ?

Our Partners

Need regular updates and shareable impact data to stay connected and communicate GRO’s mission to their networks

GRO's Team

Need centralized tools and data for planning, strategizing, and storytelling

Supporters & Visitors

Need a simple donation process and clear evidence of how their contributions change lives

GOALS

To support GRO’s mission of spreading the Gospel through digital outreach, I defined three key design goals to guide the redesign, including

Improve Data Visualization

Develop intuitive and impactful visual elements that make statistical data more engaging and easier to understand

Enhance Navigation and User Flow

Provide intuitive pathways for users to access relevant information quickly

Modernize and Simplify the Interface

Create a clean, professional, and consistent interface aligned with GRO’s missions

MAJOR DESIGN CHANGES

01. Impact Hover Hotspots: Real-Time Data Made Simple

"How can partners and supporters visually see real-time impact and reach, without a complicated process, to understand how the Gospel is spreading across regions?"

"How can partners and supporters visually see real-time impact and reach, without a complicated process, to understand how the Gospel is spreading across regions?"

"How can partners and supporters visually see real-time impact and reach, without a complicated process, to understand how the Gospel is spreading across regions?"

Solution: → Interactive hotspots that display real-time data. When users hover over a region, a tooltip breaks down the numbers for each metric.

Interactive Impact Map

Displays live, color-coded data across continents, highlighting visits, radio listeners, and salvations at a glance.

Engaging Visual Storytelling

Hover-activated hotspots reveal real-time regional activity, offering donors and new visitors an intuitive, mission-driven experience.

Each pulsating hotspot reflects the dominant impact in that region

South Asia

Sub-Sahara Africa

South America

South America glows orange for salvations, disciples, and content views; South Asia glows blue for listeners; and Sub-Saharan Africa glows orange for salvations and disciples.

02. Trend Analysis: Visualizing Impact Over Time

"How can users analyze the impact beyond the current data and analyze the pattern throughout the year?"

"How can users analyze the impact beyond the current data and analyze the pattern throughout the year?"

"How can users analyze the impact beyond the current data and analyze the pattern throughout the year?"

Solution: → A line graph that tracks key metrics over time, helping users understand trends and long-term impact.

Insight Dashboard

Breaks down complex outreach data into clear, filterable views by year, region, or metric for easier understanding.

Personalized Exploration

Saves users’ last-viewed state to support return visits and foster deeper engagement with GRO’s ongoing impact.

Closer look of data tooltip design

First iteration

Second / Final iteration

The second design works better because

Emphasizes the numerical data over the date, which is more valuable.

Creates better visual balance with the overall layout by placing the arrow to the right of the percentage

03. Personalized Giving: Seamless & Targeted Donations

"How can users seamlessly donate while choosing a specific region they want their impact to reach?"

"How can users seamlessly donate while choosing a specific region they want their impact to reach?"

"How can users seamlessly donate while choosing a specific region they want their impact to reach?"

Solution: → A streamlined donation process with the ability to personalize contributions to a chosen region.

Region-Based Giving

Lets users donate to areas they care about and view real-time impact metrics for a more personal connection.

Streamlined Donation Flow

Simplifies the process and includes post-donation feedback to reinforce the purpose and projected impact of each gift.

Live animation in action.

Visual feedback that celebrates donors' contribution.

Emphasizes the chosen region and visually reinforces the real-world impact of each donation, so the donors can actually see where their help is going and feel the impact they’ve made.

04. Human Connection: Stories Behind the Data

"How can we build trust and credibility through human connection to show the Gospel’s real impact?"

"How can we build trust and credibility through human connection to show the Gospel’s real impact?"

"How can we build trust and credibility through human connection to show the Gospel’s real impact?"

Solution: → Featured testimonial stories from listeners, highlighting how GRO has transformed their lives through the Gospel.

Modular Testimony Cards

Showcases listener stories by region or theme, with rotating highlights on the homepage for passive discovery.

Emotional Connection

Puts a human face to the data, reminding users that each number represents a real life transformed.

FUTURE EXPLORATIONS

Beyond my project scope, I would add extra feature to elevate the dashboard interfaces, making it a more versatile and comprehensive, including:

Hovering state between map & satellite view
Hovering state between map & satellite view
Hovering state between map & satellite view

Map view

Satellite view

Implementing satellite view to provide a more realistic UI

Implementing satellite view to provide a more realistic UI

Implementing satellite view to provide a more realistic UI

At first, we thought it was unnecessary to add a satellite map, but then we realized it would enhance the user experience by providing a more realistic and detailed view of the map, allowing users to explore beyond just analyzing the data.

At first, we thought it was unnecessary to add a satellite map, but then we realized it would enhance the user experience by providing a more realistic and detailed view of the map, allowing users to explore beyond just analyzing the data.

At first, we thought it was unnecessary to add a satellite map, but then we realized it would enhance the user experience by providing a more realistic and detailed view of the map, allowing users to explore beyond just analyzing the data.

REFLECTIONS

Things I've learned:

Exploring beyond my limit

As this was my first internship experience, it was an amazing journey where I learned a lot through this project. I kept exploring beyond my limits by trying various unfamiliar prototyping techniques combined with numerous design iterations, which enhanced my perseverance and made me enjoy the design process until I reached the final design

Communication is key

I also learned how to communicate with my design lead, from brainstorming to discussing struggles in solving design problems. I realized that an internship is a place for me to learn, which makes me grateful to be surrounded by supportive coworkers who are willing to help me grow.

Thank you for stopping by!

Let's grab a matcha 🍵

© 2025 Patricia Cindy